Courses

New Driver Training and Continued Education Online Courses

• ELD Basics
• Distracted Driving
• Driver Fatigue
• Driver Wellness
• FMCSA Emergency Situations
• Special Driving Conditions
• FMCSA Regulatory Overview
• Trip Preparation
• Interacting with Customers
• Federal Motor Carrier Safety Administration CSA Program
• Vehicle Inspections
• ADA
• Safe Driving Principles
• Motorcoach Orientation and Familiarization
• Bloodborne Pathogens
• Roadside Inspection
• Applying Tire Chains and Socks
• Samsara Basics
• Space Management – Safe Backing
• Managing Student Behavior
• Sexual Harassment in the Workplace

Customer Service Training

– Understanding Customer Service
– Communication Skills Introduction
– Service Excellence
– Safety and Security
– Technology

Dispatcher Training

– Introduction to Dispatching
– Bus Scheduling and Route Planning
– Communication Skills for Dispatchers
– Safety and Security
– Dispatching Technology
– Professional Development for Dispatchers

How To Attract And Hire New Motorcoach Operators

– Identifying Job Requirements
– Developing a Recruitment Plan
– Screening Candidates
– Interviewing Candidates
– Checking References
– Making An Offer
– Onboarding
– Retaining Skilled Operators

How To Retain Motorcoach Operators

– 16 ideas ensure retention of motorcoach operators

Marketing Training

– Introduction to Marketing for Motorcoach Companies
– Using Social Media for Motorcoach Company Marketing
– Search Engine Optimization (SEO) for Motorcoach Companies
– Marketing for Motorcoach Companies
– Public Relations and Community Outreach for Motorcoach Companies

Sales Training

– Introduction to the Motorcoach Industry
– Sales Techniques and Strategies
– Product Knowledge
– Marketing and Advertising
– Customer Service and After-Sales Support
– Safety and Compliance
– Operations and Logistics
– Continuing Education and Professional Development